Phone: +44 (0)207 993 5446 Email:

Privacy Policy

Our commitment to your privacy

Who we are:

We are A2BAviation Ltd

Information we collect from or about you:

You give us
We collect from your use of our services
We get from other sources (both public and private)

We have to collect your personal data under the terms of our contract that we have with you. If you don't give us the data that we require, we might not be able to quote or perform the contract we have with you.

Information you give us:

When you use our service
By phone, email or letter for queries or quotes
For feedback on our service

Information we collect from your use of our services:

We may record inbound and outbound calls
We record the sending, bouncing, opening and use of any links contained directly in emails and whether you mark as junk, including the time and date

Information collected may include:

Personal details such as your name, dates of birth, contact details (e.g your home address and former address, telephone numbers and email address), your residency and identifiers such as your passport number.

Inbound and outbound phone call recordings

Copies of your identification and similar documents (e.g. passport)

Your preferences (e.g. for aircraft type, catering etc)

Personal data about others:

We will collect details from all passengers travelling. If you give us information about another person, its your responsibility to make sure they:

Have given their permission for you to use their data (including any sensitive personal data)

How we use your information:

So that we can provide you with quotes and flights, we must have a legal reason to use your personal data and this is usually:

To comply with legal requirements
For the performance of contractual requirements
When it's in our legitimate interest
For the performance of the task carried out

With your consent

If you have given us your consent, we may use your personal date to send you communications about our services available, such as empty legs, services or offers that we think may be of interest to you.

We might use information about you from industry wide databases and other third parties, to help us quote and find options available for you.

Your Passport:

When you tell us your passport details, you're giving us permission to pass these to the operator, so that they in turn can pass them to the relevant handling agents at each airfield for your flight, to:

Preclear you through customs

For immigration purposes

Your passport details will not be used for any other reason or be made available to anyone else. Only the aforementioned people can use this information.

How long will we store your data:

If you ask for a quote, or take a flight with us, we will store your data for five years from that date

Your rights and how to contact us:

You have the right to:

A copy of the personal data we hold for you
Have your data corrected if it is wrong or incomplete
Have your data deleted or removed if it is no longer needed
Withdraw any permission you've given us in respect of your personal data. You can withdraw by contacting us on email or over telephone.

We uphold your rights to the best of our abilities; however, the data protection law allows us to continue to process your personal data if we have a legitimate reason to do so.

How to contact us:

Tel: 020 7993 5446 Email:

Policy updates

We may update or amend this privacy notice from time to time to comply with the law or meet changing business requirements. Any changes to the policy will be posted here.

Here for you

Our phone lines are manned 24 hours a day, 365 days a year to ensure we are always on hand to assist in getting you where you need to be with the minimum of fuss.

The Office

Office Hours

  • Monday - Friday 9am to 5pm
  • Saturday - 9am to 2pm
  • Sunday - Closed